How to do it Right
Our Companions are durable garments made from sustainable, natural and low impact fibres. The most effective and environmentally friendly way to prolong your Companion's life cycle is by following the instructions on each Companion's garment care label.
Aside from that we have collected comprehensive instructions and extra tips for different garment types below.
If you need more professional support, leave us a message by clicking the button. Our team is here to help Monday through Saturday 10am to 3pm CET.
All our Companions come with washing instructions using these wash symbols. Here is what they mean:
1. Gentle machine wash program at or below 30°C with a maximum of 1000 or 800 turns or per minute.
2. Very gentle or wool wash program at or below 30°C with a maximum of 400turns per minute.
3. Cold hand wash or cold and gentle machine wash. Do not tumble, but let excess water run out by itself or gently press out.
4. Do not bleach.
5. Iron from the inside at low temperature.
6. Iron from the inside at medium temperature.
7. Dry clean is possible using any solvent except Trichlorethylene.
8. Do not tumble dry.
Our No. 1 tip that will keep your clothes beautiful. For most garments – aside from underwear and socks – it is sufficient to wash them only after two or more wears.
Freshen them up by treating stains on the spot. Air them well and invest in a steamer.
To store them, fold your clothing along the creases or use hangers, instead of throwing a bunch over a chair.
Our Tip: Freshen up
in the freezer
Most odour comes from bacteria in the fabric. To refresh your worn but stainless garment, simply freeze it to refresh while saving water and resources:
1. Make sure your garment is absolutely dry and pack tightly in a waterproof bag.
2. Store away from food that could possibly leave stains.
3. After one to seven days, take out your item and air in-or outdoors until it's ready to wear.
Learn how to
Steaming a garment should be more common than it is. Here is why:
1. A steam will make your garment look fresh and neat. You can do it between wears and skip at least two washes, which helps with saving water and energy.
2. With every machine wash, our fabrics become thinner. This can lead to worn-out spots or rips. Instead steam your garment to prolong its life.
3. Steam helps the fabric to "relax". This means, the fibres and yarns can return to their natural twists. Most fabrics are their most beautiful after a steam.
Our tip: Hang a garment in the bathroom while taking a shower. Let the fabric soak in the steam, afterwards air-dry.
For some fabrics the effect will be stronger than for others. Observe which work best and repeat whenever necessary.
Iron with care
Most garments will look beautifully crisp when ironed. So if you go for it, make sure to follow the care label instructions closely to know the right temperature. Here are a few tips to achieve the best result:
1. Before you start, make sure the fabric is still damp. If it is already dry, evenly spray the area with water.
2. Whenever possible, iron from the inside and focus on the places with seams.
3. If you want to iron the outside, place a dry and clean piece of fabric in-between your garment and the iron. This will help prevent burns or stains.
In order to extend the life of your favourite garments be mindful about storing them neatly. We recommend investing in quality clothing hangers for your jackets and shirting. Trousers should be either clipped from the leg hem or hung over a hanger. Jersey tops as well as knitwear are ideally stored flat to avoid stretching out the shape.
When it is time to wash shirting, please always use an environmentally friendly detergent.
Take the time to unbutton the cuffs and placket. This reduces strain on the buttons and ultimately will help keep them from falling off. After the wash, shake out well to reduce many of the creases before the shirt dries. Hang dry for a casual look or iron inside out.
When it is time to wash your jumper, please always use an environmentally friendly detergent. Don’t wash vegan and woolen jumpers together, as caring for wool is a whole different story.
Take the time to turn the jumper inside out. This will make a big difference on the surface of your fabric. After the wash, shake out the jumper and gently pull back into shape. The trick is to let it dry flat, ideally laying on a clean towel placed on a drying rack. This way the shape remains intact.
When it is time to wash your trousers, please always use an environmentally friendly detergent. Turn them inside out. This way the fabric’s surface will not wear out as easily. Make sure all pockets are emptied. If there is a zip, close it all the way but undo all the buttons or hooks.
After the wash, shake out the trousers, turn them around and clip them on a hanger to dry.
There are two options for clipping your trousers: 1. You can fold both hems in a way that all seams are aligned. This is best for rather neat trousers. 2. Clip them on their waistband. Please check if the waistband is stable enough and won’t lose shape when dried like this.
When it is time to wash your jacket, please always use an environmentally friendly detergent.
Take the time to undo all buttons. This reduces strain on the buttons and ultimately will help keep them from falling off. Do not turn the jacket inside out, as the seams often have a specific tailored shape that you do not want to lose. After the wash, shake out well to reduce many of the creases before the jacket dries. Hang dry for a casual look or carefully steam.