RETURNS
Get a Return Label
For returns from Germany and the EU, click the country you are sending the parcel from to go directly to the relevant DHL return-label page. Instructions for Switzerland and all other countries are provided below.
For information on return conditions and refunds, see Shipping & Returns.
Germany
The following link takes you directly to DHL, where you can create a return label or QR code.
European Union
Click the country you are returning your parcel from. You’ll be taken directly to the relevant DHL page, where you can create your return label.
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
Orders delivered to Switzerland include a return label from MeinEinkauf. Please use this label to ensure that your return is processed correctly by customs.
If the label is no longer available, email MeinEinkauf with your About Companions order number and full name. Returns from Switzerland can take a little longer due to the additional shipping and customs process.
All Other Countries
Please contact us before sending your return. We’ll confirm the best return option for your country.
Please include your order number and the country you are returning from.
