Shipping, Returns & Payment
Shipping is on us. Below you’ll find delivery estimates, return information and ways to pay. If you need help with your order, our small team is here for you.
Shipping
| Destination | Shipping cost | Delivery estimate from dispatch |
|---|---|---|
| Germany | Free | 1–3 working days |
| EU countries | Free | 1–4 working days |
| Switzerland | Free, with customs clearance and import costs covered by us | 3–6 working days |
| Rest of the world | Free | 3–6 working days |
We ship with DHL within Germany and FedEx internationally. Orders to Switzerland travel through our shipping partner, who handles customs clearance and local delivery.
Collect from our Studio Store
Choose Click & Collect to collect your order the next day. For same-day collection, please call us to arrange your visit.
Returns
Not quite the right fit? You have 30 days from receiving your order to let us know you’d like to return it, followed by 14 days to send it back.
Visit our returns page for your return label and instructions for your country.
Payment
Pay by Visa, Mastercard, American Express or Maestro, or choose PayPal, Klarna, Apple Pay or Google Pay. Available options are shown at checkout.
Personal help
Questions about delivery, returns or payment? Email us at support@aboutcompanions.com. We’re happy to help.
