Questions about the SORGFREI Service
What’s included in the SORGFREI offer?
After your first wear, we take your garment back, professionally clean and refresh it, and return it to you free of charge.
Does the service apply to all products?
Yes. SORGFREI applies to all products and is valid once for new customers in Germany.
How does the return process work?
After your first wear, simply contact us – we’ll guide you through the process step by step.
Is the repair guarantee part of the offer?
The repair guarantee is included for all customers as a general standard, independent of this offer.